CUSTOMER SUCCESS STORIES
Keeping Smoke Out and Comfort In
Debra and Kelly upgraded their home’s second-floor electric wall-heaters with a compact ducted mini-split system for air conditioning and high-efficiency heating.
Debra: The 100 degree + heat wave during the summer of 2021 made us realize that we need AC for our upstairs. We had a couple of portable AC units but they just were not able to keep up and we were not big fans of their energy bills either!
We already had a Daikin mini-split for our first floor that we love, so we were looking for a similar solution for our second floor. I also don’t see these heat waves going away, so the system is also a way to add value to our home too.
E-Den: Tell us about your experience working with E-Den
Debra: We received five different bids, but E-Den stood out for providing a very well thought-out solution together with outstanding customer service and responsiveness. We were very comfortable making the decision to move forward.
The installation was quick and professional as well, and I was super impressed by how efficient and courteous everyone was from start to finish.
E-Den: What do you like most about your system?
Debra: We had a huge amount of smoke from wildfires this fall. I often take care of our grandchildren, so being able to close the windows and keep the smoke out while keeping our upstairs conditioned was great, both for comfort and safety. When we changed the filter for the unit we also saw just how much smoke the unit had filtered out!
I also love that we now have new vents in the ceiling. Not only do they work great for cooling, but before installing the unit I would need a portable heater to warm up the bathrooms since we didn’t have heaters in the bathrooms. The new system allowed us to put additional vents in our bathrooms so they’re much more comfortable now.