CONTRACTOR SUCCESS STORIES
Driving Success with EDEN: Efficiency and Customer Satisfaction
Ken and Jess from Diversified Heating and Cooling share how EDEN's instant pricing tool helped close over $200,000 in sales while simplifying rebates and delivering accurate quotes.
Ultimately, that's what everyone wants—instant gratification.
They want to know what something is going to cost when they look it up.
My name is Ken, and I’m the owner of Diversified Heating and Cooling. My name is Jessica, and I work as the Comfort Adviser here at Diversified Heating and Cooling.
For me, growing the business is important, and I always focus on the bottom line to ensure it's healthy.
EDEN has been a great investment. In the first four months, we’ve had over $200,000 worth of sales that we can directly trace back to where they originated from—EDEN.
Over $200,000 came from people who visited our website, clicked on the EDEN Instant Pricing tool, and we closed the deal. It's very satisfying to see that.
The pricing from computer to table has been incredibly accurate.
That was our biggest concern—how close the pricing would be. Jess has been interacting with the homeowners, and it's been really spot on. It’s been great.
Seeing those leads come in via email is so exciting because you know it’s working and that people like it.
There’s a lot going on with rebates, utility companies, and federal credits. There’s so much to it now, and taking that portion of the process out of the homeowner’s hands is amazing. They don’t have to do as much research. With EDEN, they can just pick a system and see what utility or federal rebates and credits are available.
I would say, if you're in our area, no, don’t do it! (Laugh) But seriously, why wouldn’t you?